Posted on February 1, 2014, 12:00 am By Nicky Smith
The proliferation of cloud-based PBX solutions has led to a surplus of information about these virtual telephony systems click here now. Small business owners should consider the pros and cons of both hosted PBX and on-premise PBX systems when evaluating a new system for their offices. Small business owners deciding between Cloud-based and on-premise PBX systems to consider the following:
The Real Total Cost of Ownership
- On-premise systems typically require a large upfront investment
- Hosted systems are paid through monthly payments
The Value of Specific vs. Bundled Functionality
- Capabilities of hosted and on-premise PBX systems are pretty equal
- Hosted PBX bundle features and charge a set per-user price
- On-premise PBX provides greater flexibility on the features and functionality they want to pay for
Ease of Customization
- Attainable with on-premise systems, as an on-staff IT professional oversees the systems’s deployment and management
- With hosted systems, customization is often handled by the provider
- If your system requires advanced customization, on-premise PBX may be more reasonable for your business
User Experience
- On-premise PBX systems will prioritize data traffic
- With hosted PBX solutions, voice and data packets will often fight for preference
- Hosted vendors may offer Session Border Controller (SBC) to help improve data quality
True Costs of Tech Support
- If your company currently manages its own data, implementing a hosted PBX system is unlikely to eliminate your existing staff
- If your company currently does not have an IT team, then Hosted PBX can potentially save your company from having to hire technical staff members
#post-13 .CPlase_panel {display:none;}
No comments yet Categories: Cloud Based PBX Services, Hosted PBX, PBX Tips, Virtual PBX