Category Archives: Hosted PBX
Making the Move to Hosted VOIP

Does your business still have a traditional telephone service? If so, you’re living in the dark ages! Standard telephone services don’t have anything on hosted VoIP services, providing that you choose the right service to meet your needs.

First of all, a standard telephone service is just a standard telephone service; it can’t offer you all of the great features of a hosted VoIP service. A hosted service can provide auto telephone attendants to answer calls when it’s not convenient (or cost effective!) for a live answerer to do so. These services can also provide voice mail, caller identification and tracking, call routing, directories to help callers reach the right person, call forwarding, call recording, and so much more. Obviously, it’s important for you to know what features your business requires; when you know that information ahead of time, you can easily find a hosted VoIP service that offers all of the features you need to help your business run as smoothly and as efficiently as possible.

With so many excellent features, you would think that a hosted VoIP service would be a lot more expensive than a standard telephone service, but, surprisingly, that’s actually not the case at all. As mentioned above, hosted VoIP services allow for much of the work to be done by automated systems, rather than by actual people, meaning you don’t have to pay an actual person to provide your necessary services best diet pills for men. In fact, most hosted services simply charge a low monthly rate per user. Contracts vary from provider to provider but do not have to be very long-term in nature. And, surprisingly, you also don’t need a lot of equipment, if any, on-site; in fact, with some plans, you don’t need any equipment in your office at all, further minimizing costs. A good provider will talk to you about your individual needs and will match you with a service that is specifically tailored to those needs, making finding the perfect plan (and the perfect price!) a breeze.

Another good thing about hosted VoIP services is that they can handle a very large call volume. The goal of any company is to grow and expand, and if you’re reaching that goal, you may find that your old, standard telephone service doesn’t work for you anymore. A good VoIP service, however, will! Plus, you don’t have to hire a local VoIP service; no, these services can offer you assistance from anywhere and at anytime, making them convenient and capable of meeting your needs even as those needs change. With so many great reasons to make the switch to a hosted VoIP service, what are you waiting for?

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What is a PBX

PBX stands for Private Branch Exchange, which is a private telephone network used within a company. The users of the PBX phone system share a number of outside lines for making external phone calls

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Tips for Choosing an IP PBX for Your Small Business

The proliferation of cloud-based PBX solutions has led to a surplus of information about these virtual telephony systems click here now. Small business owners should consider the pros and cons of both hosted PBX and on-premise PBX systems when evaluating a new system for their offices. Small business owners deciding between Cloud-based and on-premise PBX systems to consider the following:

The Real Total Cost of Ownership

  • On-premise systems typically require a large upfront investment
  • Hosted systems are paid through monthly payments

The Value of Specific vs. Bundled Functionality

  • Capabilities of hosted and on-premise PBX systems are pretty equal
  • Hosted PBX bundle features and charge a set per-user price
  • On-premise PBX provides greater flexibility on the features and functionality they want to pay for

Ease of Customization

  • Attainable with on-premise systems, as an on-staff IT professional oversees the systems’s deployment and management
  • With hosted systems, customization is often handled by the provider
  • If your system requires advanced customization, on-premise PBX may be more reasonable for your business

User Experience

  • On-premise PBX systems will prioritize data traffic
  • With hosted PBX solutions, voice and data packets will often fight for preference
  • Hosted vendors may offer Session Border Controller (SBC) to help improve data quality

True Costs of Tech Support

  • If your company currently manages its own data, implementing a hosted PBX system is unlikely to eliminate your existing staff
  • If your company currently does not have an IT team, then Hosted PBX can potentially save your company from having to hire technical staff members

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